Frequently Asked Questions
Everything you need to know about your Solovair footwear.
Where are Solovair boots and shoes manufactured?
All Solovair footwear is handcrafted at our factory in Wollaston, Northamptonshire, England, using traditional Goodyear welted construction methods that we have perfected since 1881.
How do I choose the correct size for my Solovair boots?
Our footwear often runs slightly larger than standard high-street sizing. We recommend consulting our detailed size guide and measuring your foot length to ensure the best fit before purchasing.
Can Solovair boots be resoled?
Yes, because our footwear is Goodyear welted, the soles can be replaced. We offer a professional resoling service at our Northamptonshire factory to help extend the life of your favorite pair.
What is your return policy for international orders?
We offer a 30-day return window for all unworn items in their original packaging. Please note that return shipping costs and any applicable customs duties are the responsibility of the customer.
What is the difference between 'Hi-Shine' and 'Greasy' leather?
Hi-Shine is a corrected grain leather with a high-gloss finish that is easy to buff, while Greasy leather is a full-grain, matte-finish leather impregnated with oil for a softer, more water-resistant feel.
How long does shipping take?
Orders are typically processed within 1-2 business days. UK domestic shipping usually arrives within 2-3 days, while international shipping can take between 5-10 business days depending on the destination.